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TripAdvisor is a minefield for hotels, with demanding customers quick to jump on the review website as soon as they wait longer than ten minutes for their cocktail or spot a crease in their bed linen. So being declared the No.1 hotel in the world on the site is no mean feat, which is why the staff at India's Umaid Bhawan Palace in Jodhpur, Rajasthan, will be giving themselves an almighty pat on the back this week following their award. Out of 843 reviews of the hotel on the site, 768 were placed in the 'excellent' category, with customers raving about everything from the service and the architecture to the excellent food. But five star hotels are two a penny across the world and most of Britain's best establishments don't even come close to getting a No.1 spot on TripAdvisor. It turns out what you need to do to get a five-star rating from nearly all your customers is to treat them like royalty... literally. The palace was built between 1928 and 1943 for the Maharaja of Jodhpur Umaid Singh, who is the grandfather of the current Maharaja, and the 347-room building has been used as the principal residence of the Jodhpur royal family ever since. Now the family only use 10 per cent of the building for their quarters, with 80 per cent used as the 64-room hotel, which is part of Taj Hotels Resorts and Palaces, and a further 10 per cent set aside for a museum of vintage cars owned by the Maharajas of past and present. Guests who come to the hotel aren't paying cheap prices - they vary throughout the year, but double occupancy of their palace bedrooms cost around £1,112 a night, with the cost of their smallest suite based on two people sharing coming in at £1,422. But guests are given the ultimate VIP treatment. The staff, right down to the butlers and housekeepers, many of whom served the king and queen, aim to give each customer the same experience as the royals of yesteryear. From the moment a customer sets foot in the grounds they are given a traditional royal welcome, with dancers performing to music from trumpets and drums, a velvet canopy to walk under and flower garlands and champagne presented to each guest. Mr Ramos said: 'It is supposed to be a welcome to meet all of the five senses - everyone is greeted as though they are the king returning.' From there, there is no let up in the royal treatment. The majority of the guests are given their own personal butler who is on hand to tend to their guest's every whim, from a cup of coffee at four in the morning to breakfast at three o'clock in the afternoon by the pool, if that's what the heart wants. The butler is so in tune with their guest that they even suggest which type of bath they might need at the end of the day, with the options so fancy that they include a milk bath - just like queens and princesses of the past used to soak in, or others that contain different oils and potions made locally by a gentleman who also makes perfume for Indian royalty. Mr Ramos said: 'When a guest is in the palace, they are like a king and the butler is there to make sure that happens - they look after all of the personal things.' Those wanting to continue with the royal theme can ask their butler to drive them into Jodhpur in one of the vintage cars owned by the Maharaja, which include a Rolls Royce Silver Ghost. From there, they can go for a picnic in one of the neighbouring villages, where the butler will set up a table laden with treats from the hotel. As can be expected from a hotel of this nature, food and drink is off the scale. Mr Ramos reveals that there is no such thing as the word 'no' when it comes to requests from guests, with every single culinary whim tended to. He said: 'We have no timing for breakfast, for example, you can have it wherever you want it, whenever - in the afternoon, on the lawn? We do that for you. 'The only menu we have is of our Indian specialties, other than that have no need because we will make the guest whatever they want - food from Mexico, France, Italy... we will do everything. 'We cater to anything and we never say no - it isn’t in our vocabulary. You want dim sums? You have them, we will provide any cocktails, liqueur, cigar... whatever you want it is there for you.' Food is a big part of the hospitality at the palace, with staff always on hand to ensure a guest never gets close to experiencing a rumble in the stomach. By the swimming pool, which overlooks the nearby Mehrangarh Fort, customers are handed a complimentary hamper stuffed with goodies including canapes, nuts, biscuits, soft drinks and so on, to keep them sustained as they top up their tans. Staff also come round with cold towels and pots of ice creams at intervals to keep everyone cool, but those uninterested in constant service are left alone simply by placing a brass eagle on the table next to their sun lounger.